Welcome to Handy Made Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing our website, you agree to comply with these terms. If you do not agree, please refrain from using our services.
1. General Terms
- The content on this website is for informational purposes only and may change without notice.
- We reserve the right to modify, suspend, or discontinue any part of our website or services at any time.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
2. Product Information & Availability
- We strive to ensure that product descriptions, pricing, and availability are accurate. However, errors may occur, and we reserve the right to correct them.
- Due to the handmade nature of our products, variations in size, color, and texture may occur.
- Some items may be out of stock or discontinued without prior notice.
3. Orders & Payments
- By placing an order, you agree to provide accurate and complete information.
- All orders are subject to acceptance and availability.
- Prices are listed in [currency] and are subject to change without prior notice.
- We accept payments through secure third-party payment gateways. Handy Made Store does not store payment details.
4. Shipping & Delivery
- Standard Products: Delivered within 3 to 4 business days.
- Brass & Copper Products: Due to their handcrafted nature, delivery takes 7 to 10 business days.
- We are not responsible for delays caused by courier services or unforeseen circumstances.
- Shipping costs are calculated at checkout and are non-refundable.
5. Returns & Exchanges
- We do not offer refunds; however, exchanges are available for defective or damaged products.
- Customers must report defects within 48 hours of receiving their order with supporting photos.
- Custom-made or personalized items are non-returnable.
- For more details, refer to our Return & Exchange Policy.
6. Cancellations
- Orders can only be canceled within 24 hours of placement. After this period, cancellations are not allowed.
- If an order is canceled by us due to unforeseen circumstances, a full refund will be issued.
7. Intellectual Property
- All content on this website, including images, text, and designs, is the property of Handy Made Store and may not be copied, distributed, or used without permission.
- Unauthorized use of our intellectual property may result in legal action.
8. User Conduct
By using our website, you agree:
- Not to engage in fraudulent activities, hacking, or any action that disrupts our services.
- Not to post offensive, defamatory, or illegal content on our website or social media pages.
- To comply with all applicable laws and regulations.
9. Privacy & Security
- Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.
- We implement security measures to protect your information, but we cannot guarantee complete security against cyber threats.
10. Limitation of Liability
- Handy Made Store is not liable for any direct, indirect, or incidental damages arising from the use of our products or website.
- We do not guarantee uninterrupted or error-free access to our website.
11. Governing Law
- These Terms and Conditions are governed by the laws of Pakistan. Any disputes shall be resolved in the jurisdiction of Pakistan.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Handy Made Store
Email: support@handymadestore.com
Phone: 03432122591